Privacy Policy

Healdsburg Dog Grooming

Healdsburg Dog Grooming respects your privacy. This Privacy Policy explains how we collect, use, and protect information provided by customers through our website, registration forms, customer portal, appointments, and communications.

Information We Collect

We may collect information including your name, phone number, email address, pet information, appointment information, signed agreements, grooming notes, and communications with Healdsburg Dog Grooming.

How We Use Your Information

We use customer information to provide grooming services, manage appointments, communicate about your pet's visit, maintain customer and pet records, provide customer support, and operate our business.

SMS Text Messaging

Customers may choose to receive SMS customer-care messages from Healdsburg Dog Grooming. These messages may include appointment confirmations, appointment reminders, scheduling communications, ready-for-pickup notifications, and replies to customer inquiries.

Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for help.

SMS consent is optional and is not a condition of purchasing or receiving grooming services.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing the services of that campaign. We may share personal information, including SMS opt-in or consent status, with service providers that help us deliver messaging services, such as messaging platform providers, telecommunications carriers, and other vendors involved in message delivery.

All categories of information described in this policy exclude text messaging originator opt-in data and consent for third-party marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for those purposes.

Service Providers

We may use service providers to help operate our website, scheduling system, communications, data storage, payment processing, and related business services. These providers receive information only as reasonably necessary to perform services on our behalf.

Information Security

We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure. No electronic storage or transmission method can be guaranteed to be completely secure.

Customer Choices

Customers may update certain contact and pet information through the customer portal. You may also contact Healdsburg Dog Grooming if you need help updating or correcting your information.

Changes to This Privacy Policy

We may update this Privacy Policy as our services or legal requirements change. The current version will be posted on this page.

Contact Us

Healdsburg Dog Grooming
107 W North St Suite B
Healdsburg, CA 95448
Phone: 707-433-2559
Email: hdgdeena@gmail.com